Frequently Asked Questions
Find answers to common questions about HireHub AI's features, pricing, security, and more. Get the information you need to make the most of our AI-powered job application tools.
Pricing & Getting Started
Can I start for free?
Yes! Start building resumes, cover letters, and tracking applications immediately at no cost. Upgrade anytime to unlock AI optimization features.
Do I need a credit card to try HireHub AI?
No! Create unlimited resumes, cover letters, and track applications for free. Only add payment when you want to unlock AI features.
What's included in the free version vs paid plans?
The free version includes access to our resume builder, 27 professional templates, cover letter creation, and job application tracking. Paid plans unlock AI-powered features like ATS optimization, AI cover letter generation, interview simulations with AI avatars, batch processing for multiple jobs, and advanced analytics.
Can I cancel my subscription anytime?
Yes, absolutely. There are no long-term commitments. You can cancel your subscription at any time from your account settings, and you'll retain access until the end of your current billing period.
Core Features
How does the ATS optimization work?
Our AI analyzes job descriptions and suggests targeted improvements to your resume—from adding missing keywords to optimizing bullet points for maximum ATS compatibility. It detects missing skills from job requirements, optimizes your professional summary to match the target role, and provides real-time ATS compatibility scoring.
How many resume templates do you offer?
We offer 27 elegant, professionally-designed resume templates. All templates are ATS-friendly, certified by HR professionals, and available for download in PDF format.
Can I create multiple resumes for different jobs?
Yes! You can create unlimited resume versions tailored to different positions, industries, or career levels. Our system helps you organize and track which version you sent to each employer.
How does the batch processing feature work?
Upload your base resume and add multiple job descriptions. Our AI automatically generates a tailored resume and cover letter for each position—delivering personalized application packages at scale. Perfect for applying to multiple jobs efficiently while maintaining quality and personalization.
What file formats can I export my resume to?
You can export your resume to PDF format. PDF is ATS-compatible and maintains perfect formatting across all devices and printers.
AI Features
How does the AI cover letter generation work?
Our AI reads the job description and your ATS-optimized resume to create targeted content that perfectly aligns with what recruiters are looking for. It automatically emphasizes your most relevant experience and achievements, generates personalized cover letters in under 5 seconds, and ensures every paragraph speaks directly to the role requirements.
What are AI interview simulations and how do they help?
Experience authentic interview simulations with our advanced AI avatars. Choose from 15+ professional interviewers, each with unique personalities and questioning styles. The AI provides personalized questions based on your resume and target role, offers real-time feedback on your responses, and helps you build confidence before your actual interview.
Does the AI actually improve my chances of getting hired?
Yes. Our AI ensures your resume passes Applicant Tracking Systems (75% of resumes get filtered by ATS), optimizes keywords and formatting based on the specific job description, and helps you present your experience in the most compelling way. Users report significantly higher interview callback rates after using our ATS optimization features.
Security & Privacy
Is my personal data and resume information secure?
Absolutely. We use bank-level 256-bit SSL encryption to protect all your data. Your personal information and resume content are stored securely, and we never share or sell your data to third parties. You maintain full control over your information and can delete it at any time.
Are you GDPR compliant?
Yes, we are fully GDPR compliant. We follow strict data protection regulations, provide transparent information about data usage, allow you to access and download your data anytime, and honor all data deletion requests promptly.
Technical & Support
What kind of support do you offer?
We provide email support for all users, with priority response times for paid subscribers. Our comprehensive help center includes guides, tutorials, and best practices for resume writing and job applications. We're continuously improving our platform based on user feedback.
Ready to land your dream job?
Join thousands of successful job seekers who landed their dream roles with AI-powered resumes.